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FAQs

Do you ever use synthetic or animal hair?

Absolutely not. All our hair in each of our products is always 100% raw, natural, unprocessed real human hair that has been sourced from local suppliers across the world.

 

Can I use heat on the hair?

All our hair is  our 100% raw human hair, which can be dried and styled as you would your own hair. We recommend using moderate heat only and a heat protector product to avoid damage and ensure the longevity of your hair. 

 

Can I colour the hair? 

Yes, you can apply hair dyes/toners to adjust the shade. However, as we are unable to guarantee any shade results from using dye or toner, this would be at your own risk.

 

How long will the hair last?

When properly cared for Luxury Raw Hair London products should last a long time. Read our raw hair care guide for more information about how to properly care for your hair. 

 

How many bundles should I buy?

Your stylist or technician should be able to advise you depending on the look you want to achieve, but as a rough guide we’d say 1-2 bundles to add volume and 3-4 bundles for a full head.

 

How do I properly take care of the hair?

You should carefully wash and dry your hair to ensure it will last a long time. For more information read our raw hair care guide.

 

I can’t find what I’m looking for – can you source different lengths?

Yes, absolutely. Email us at hello@luxuryrawhair.london with details of what you’re looking for and we’ll come back to you with an estimate for how long it will take to get it for you.

 

I’m looking for something very specific – do you do bespoke orders?

We’d be happy to speak with you about any bespoke requirements you have for your extensions or wigs. Email us at hello@luxuryrawhair.london with a brief summary of what you’re looking for and we’ll be in touch with next steps.